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Upon issuing the command, CrashPlan immediately erases its cache files on your computer and starts synchronizing your file selection to your backup destinations. Manually clearing the cache can address issues with online destinations, as well as local and backups to your other computers. Alternatively, you can manually clear your cache. To address issues with an online destination, you can issue a command specific to the destination. Clearing the cache does not impact the data stored in your backups or change your settings. Recommended solutionĬlearing the cache is a quick procedure you can use to troubleshoot issues in CrashPlan. In these instances, we advise you to clear your cache in order to resolve the issue. CrashPlan is reporting incorrect information about your backup status or reports that it is backing up your entire computer all over again.CrashPlan is unable to connect to destinations.CrashPlan reports there are no files to restore, or some files appear to be missing from the Restore tab.Review this troubleshooting article if you are experiencing any of the following:
#Crashplan delete computer software
Sometimes this cache becomes outdated or it gets modified or deleted by another process on your computer or becomes corrupted when your computer stops unexpectedly by a software crash or power failure.